Malpractice & Maladministration Policy

Our commitment to maintaining the integrity, fairness, and credibility of all assessments and qualifications delivered through EDMITE Solutions.

⚠️

To report malpractice or maladministration: Contact our Compliance Manager at support@edmite.com or call +91-9037458809. All reports are treated with strict confidentiality. Anonymous reports are accepted.

Understanding the Policy

Key Definitions

Malpractice

What is Malpractice?

[Define malpractice — deliberate actions, neglect, or other practice that compromises the integrity of assessments or qualifications.]

Examples include:

  • [Learner: copying, plagiarism, use of unauthorised aids during assessment]
  • [Learner: impersonation or having someone else complete work]
  • [Staff/Trainer: providing unauthorised assistance to candidates]
  • [Staff/Trainer: falsification of assessment records or results]
  • [Staff/Trainer: misrepresentation of qualifications or centre status]
  • [Deliberate breach of accreditation body regulations]

Maladministration

What is Maladministration?

[Define maladministration — any activity or practice that results in or could result in non-compliance with administrative and assessment regulations — typically unintentional.]

Examples include:

  • [Failure to follow correct assessment procedures]
  • [Poor record-keeping or lost learner documentation]
  • [Incorrect application of marking or grading criteria]
  • [Failure to notify the accreditation body of required changes]
  • [Inadequate security of assessment materials]
  • [Administrative errors leading to incorrect results]

How We Handle Reports

Investigation Process

1
Report Received
[Report submitted via email, phone, or form]
2
Acknowledgement
[Within [X] working days of receipt]
3
Initial Review
[Compliance Manager assesses severity]
4
Investigation
[Full investigation within [X] working days]
5
Outcome & Action
[Decision communicated; sanctions applied]
6
Appeal (if applicable)
[Right of appeal within [X] days of decision]

01

Purpose & Scope

[State the purpose — e.g., to ensure that EDMITE Solutions identifies, investigates, and responds appropriately to any instances of malpractice or maladministration in order to maintain the integrity and credibility of all qualifications it delivers.]

[Define scope — all learners, staff, associate trainers, invigilators, and any third parties involved in the assessment and delivery of EDMITE’s programmes.]

📋  This policy aligns with the requirements of our accreditation bodies including NEBOSH, IOSH, and IIRSM. Any confirmed malpractice may be referred to the relevant awarding body.

02

Responsibilities

  • [Senior Management] — [Ensure policy is in place, communicated, and adequately resourced. Receive escalation reports where serious malpractice is involved.]
  • [Compliance / Quality Manager] — [Primary point of contact for malpractice reports. Lead investigations. Maintain records. Liaise with accreditation bodies.]
  • [Lead Trainers / Invigilators] — [Implement assessment security procedures. Report any suspected malpractice immediately. Ensure learners understand academic integrity requirements.]
  • [All Learners] — [Conduct all assessments and assignments with honesty and integrity. Sign and adhere to the Assessment Integrity Declaration.]
  • [All Staff] — [Report any suspected malpractice or maladministration they become aware of without delay.]

03

Prevention Measures

[Describe the steps EDMITE Solutions takes to prevent malpractice and maladministration from occurring.]

  • [Assessment Integrity Declaration signed by all learners prior to assessment]
  • [Secure storage and handling of all assessment materials and question papers]
  • [Clear invigilator briefings and instructions for all supervised assessments]
  • [Plagiarism detection tools used for all written assignments]
  • [Staff training on malpractice awareness and reporting obligations]
  • [Access controls on assessment systems and learner records]
  • [Audit trail maintained for all assessment-related activities]

04

Reporting a Concern

[Explain how anyone — learner, staff, employer, or third party — can report a concern. Emphasise confidentiality and whistleblower protections.]

🔒  All reports of suspected malpractice or maladministration will be treated with strict confidentiality. The identity of the reporter will not be disclosed without their consent except where required by law.

How to report:

  • 📧 Email: support@edmite.com — mark subject line “Malpractice Report – Confidential”
  • 📞 Phone: +91-9037458809 — request to speak with the Compliance Manager
  • 📝 Written: Submit to the registered address marked “Private & Confidential”
  • 🔒 Anonymous: Reports may be made anonymously; however, this may limit our ability to investigate fully

⚠️  Making a false or malicious report is itself a form of malpractice and may result in disciplinary action against the reporter.

05

Investigation Procedure

[Describe the step-by-step investigation process following receipt of a report.]

Acknowledgement

[Compliance Manager acknowledges receipt of the report and assigns a case reference number. Reporter is informed of next steps.]
Step 1 — Within [X] Working Days

Acknowledgement

[Compliance Manager acknowledges receipt of the report and assigns a case reference number. Reporter is informed of next steps.]
Step 2 — Within [X] Working Days

Initial Assessment

[Compliance Manager conducts initial review to determine severity and whether interim measures are required (e.g., suspending assessment results pending investigation).]
Step 3 — Investigation Period

Full Investigation

[Gather evidence, interview relevant parties, review documentation and assessment records. The subject of the complaint is given the opportunity to respond.]
Step 4 — Within [X] Working Days of Conclusion

Decision & Outcome

[Findings documented. Decision communicated in writing to relevant parties. Appropriate sanctions applied where malpractice is confirmed.]
Step 5 — If Required

Accreditation Body Notification

[Where required by accreditation body regulations, the relevant body (NEBOSH, IOSH, etc.) is notified of confirmed malpractice within the required timeframe.]

06

Sanctions

[Describe the range of sanctions that may be applied depending on the severity and nature of the malpractice. Sanctions must be proportionate and consistent.]

⚠️ Accreditation bodies (NEBOSH, IOSH, IIRSM) may apply their own sanctions independently of those applied by EDMITE Solutions, including bans from future examinations.

07

Appeals Process

[Describe the right of appeal available to any party who believes the investigation outcome was unfair or that the procedure was not followed correctly.]

  • [Appeals must be submitted in writing within [X] working days of receiving the outcome decision]
  • [Appeals reviewed by a senior manager not involved in the original investigation]
  • [Appeal outcome communicated within [X] working days]
  • [Where EDMITE’s process is exhausted, learners may escalate to the relevant accreditation body]

08

Accreditation Body Referral

[Detail when and how confirmed malpractice cases are referred to accreditation bodies.]

  • [NEBOSH — malpractice reported per NEBOSH’s Malpractice Policy within [X] days of confirmation]
  • [IOSH — reported in accordance with IOSH Centre Agreement terms]
  • [IIRSM — reported per IIRSM’s approved centre obligations]

📋 EDMITE Solutions maintains a Malpractice Register documenting all reports, investigations, outcomes, and notifications to accreditation bodies. This register is available for inspection by awarding bodies upon request.

09

Record Keeping

[State how long malpractice records are retained and how they are stored securely.]

  • [All malpractice reports and investigation records retained for [X] years]
  • [Records stored securely with restricted access]
  • [Anonymised data used in annual quality reviews to identify systemic issues]

10

Document Control

[State review schedule, approval authority, and version control information for this document.]

📄 This policy is reviewed annually, following any significant malpractice incident, or upon changes to accreditation body requirements.

Policy Authorization

[Authorised Signatory]

[Managing Director]

Date: _______________

[Compliance Manager]

[Quality & Compliance Manager]

Date: _______________

Document Reference

Ref: MMP-001 | Version: [X.X]

Date: _______________